Known Issues

PDA Defense Professional/Enterprise version 3.1c has the following known issues for the listed devices.

Palm Tungsten W smart phone

• If the Turn off and Lock button is used from within PDA Defense, or a shortcut to this function is used, the device is locked down to the point where phone calls will no longer ring through the PDA Defense lock. If the device is allowed to time out and lock, or is locked by pressing the power button, phone calls will still ring through the lock.
• Do not select the Address Book for encryption. If a call comes in while the device is locked and the Address Book has been selected for encryption, the address book may be corrupted by the phone software.
• To hang up a call that has come in while the device is locked, the Tungsten W has to be unlocked to access the phone software. If the other party hangs up, the Tungsten W should hang up automatically.

Kyocera 7135 smart phone

• The Smart Lock function is ineffective on Kyocera 7135 devices.
• Time delay lock is ineffective if set to a value greater than 5 minutes.

Please contact us with any questions while using PDA Defense on these devices with limited support.